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DocumentationBillingBilling overview

Billing

BluPrint billing combines a company plan with entitlements and a wallet/credit balance used for metered activity.

The exact plans, prices, included entitlements, and usage rates shown in the app are the source of truth for your company.

Company plan

Your plan determines which capabilities and limits are available to the company. Eligible company administrators can use Billing to inspect the current plan and open the Stripe checkout/customer portal flows provided for plan management.

Plan identity includes its billing interval. BluPrint keeps Stripe/customer/subscription history separate from wallet usage so upgrades, renewals, and usage can be reconciled.

Eligible administrators can enter a promotion code in Stripe Checkout. Eligibility, expiry, redemption limits, and the resulting discount are validated by Stripe; codes cannot be applied from the BluPrint customer portal unless the offer explicitly supports existing subscriptions.

Trial, renewal, and fallback

Every new company starts with a 30-day Business trial without providing a card. Halfway through the trial, BluPrint emails a reminder to upgrade. Starting an upgrade during the trial securely saves payment details in Stripe but keeps the original trial end date; the first subscription charge is due only when that trial ends.

Stripe sends invoice and card-retry messages. If a recurring subscription payment fails, BluPrint keeps paid-plan access available for one fixed 21-day grace period starting with the first failure. Later retries do not extend it. BluPrint separately explains the access timeline at the start of grace and as its end approaches. A successful payment before expiry keeps or restores paid access; otherwise the company moves to Usage-Based access when grace expires.

BluPrint records fallback retention milestones six and twelve calendar months after paid or trial access ends. These dates support a safe future archive-and-purge workflow; reaching them currently changes billing retention status only and does not automatically archive or delete company data.

Lifecycle notices are sent individually to active, verified Owner and Billing contacts. An active, verified Admin is used only when no Owner or Billing contact can receive the notice.

Entitlements

Entitlements are the server-side capabilities/limits associated with the plan. The backend enforces them; hiding a UI control is not the billing boundary.

Wallet and credits

Wallet credits cover supported metered actions. Credits may come from a purchase, promotion/welcome grant, adjustment, or other recorded source. Each grant/charge keeps provenance and supported expiry/reconciliation information.

Metered usage

Supported AI/provider work may consume metered usage. BluPrint records usage and applies idempotent charging so a retried action is not intentionally charged twice.

When available balance or plan entitlement is insufficient, the metered action fails clearly while non-metered authorised product areas remain available.

Billing permissions

Billing information and actions are limited to eligible company roles. Billing-only access does not grant project, CRM, document, or Brain access.

Check the app for current commercial terms

These docs explain the billing model. The Billing screen, checkout, customer portal, and current pricing material contain the active plan names, prices, intervals, limits, and included usage.

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  • Topping up your wallet
  • Usage & charges
  • Company roles

Last updated: 2026-08-31

Next Topping up your wallet

On this page

  • Company plan
  • Trial, renewal, and fallback
  • Entitlements
  • Wallet and credits
  • Metered usage
  • Billing permissions
  • Next