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DocumentationBillingUsage & charges

Usage & charges

Some BluPrint activity is included through your company plan; supported AI/provider work may be metered against company wallet credits or plan limits.

What may be metered

AI work is charged by what it actually does:

  • Model work: each Associate message, and AI features such as project setup, snapshot and health reviews, productivity insights and live document refreshes, is priced from the tokens the model processes. Text the model has already seen recently is read from a cache and costs far less, so follow-up questions in a conversation are cheaper.
  • Tools: each tool the Associate uses (searching the web, creating tasks, generating a document, analysing the timeline and so on) has its own small fee. Reading your data is free.

Alesko Max does much deeper, more specialised work than Alesko Std, so it costs more per message. Hover the cost under any Associate answer to see the split between model work and tools. Availability also depends on plan entitlements, role, company policy, and release controls.

Projects, tasks, customer records, documents, and other authorised non-metered surfaces do not become inaccessible simply because a metered AI balance is exhausted.

How charging works

A metered operation receives a durable identity. BluPrint records usage and applies idempotent wallet/credit changes so retries do not intentionally double-charge the same operation.

Billing records distinguish plan/subscription state, purchased or granted credits, usage charges, adjustments, and supported expiry/provenance.

In-flight and failed work

BluPrint reserves/settles usage according to the action's billing contract. A failed or retried provider request is reconciled through durable billing/usage records rather than relying on a browser message alone.

When a limit is reached

If the company lacks the required entitlement, quota, or credit balance, the metered action returns a clear billing/entitlement error. Eligible administrators can review Billing and use the available checkout, portal, or wallet flow.

Review usage

Use Billing to inspect available plan information, wallet/credit balance, and recorded usage/history available to your company role. Contact support if a charge appears duplicated or cannot be matched to an operation.

Billing access is separate from work access

A billing role can manage permitted billing information without receiving access to projects, CRM, documents, or Business Brain data.

Next

  • Billing overview
  • Topping up your wallet
  • Associate permissions & data

Last updated: 2026-09-30

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On this page

  • What may be metered
  • How charging works
  • In-flight and failed work
  • When a limit is reached
  • Review usage
  • Next