Usage & charges
Some BluPrint activity is included through your company plan; supported AI/provider work may be metered against company wallet credits or plan limits.
What may be metered
The app identifies chargeable actions and current rates. Examples may include model/provider work performed by the Associate or another approved AI feature. Availability also depends on plan entitlements, role, company policy, and release controls.
Projects, tasks, customer records, documents, and other authorised non-metered surfaces do not become inaccessible simply because a metered AI balance is exhausted.
How charging works
A metered operation receives a durable identity. BluPrint records usage and applies idempotent wallet/credit changes so retries do not intentionally double-charge the same operation.
Billing records distinguish plan/subscription state, purchased or granted credits, usage charges, adjustments, and supported expiry/provenance.
In-flight and failed work
BluPrint reserves/settles usage according to the action's billing contract. A failed or retried provider request is reconciled through durable billing/usage records rather than relying on a browser message alone.
When a limit is reached
If the company lacks the required entitlement, quota, or credit balance, the metered action returns a clear billing/entitlement error. Eligible administrators can review Billing and use the available checkout, portal, or wallet flow.
Review usage
Use Billing to inspect available plan information, wallet/credit balance, and recorded usage/history available to your company role. Contact support if a charge appears duplicated or cannot be matched to an operation.
Billing access is separate from work access
A billing role can manage permitted billing information without receiving access to projects, CRM, documents, or Business Brain data.
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Last updated: 2026-08-05